Refund policy

90-Day Money-Back Guarantee

We're confident you'll love your Otakora purchase. That's why every order comes with a 90-day money-back guarantee.

Try it, use it, and enjoy it for a full 90 days. If you're not completely satisfied, simply contact us and we'll help you with a quick and easy return.

How to Start a Return
Email us at otakora88@gmail.com with your order number and the reason for your return. We'll respond with simple instructions to get your return or refund processed.

Refunds
Once your return is received or your issue is confirmed, we'll process your refund to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or card provider.

Damaged or Defective Items
If your item arrives damaged or defective, contact us right away with a photo and we'll make it right with a replacement or full refund — no hassle.

Questions?
Reach out anytime at otakora88@gmail.com.